Accessibility Statement for Storage Richmond upon Thames
Storage Richmond upon Thames is committed to providing accessible storage information and services to all customers, including disabled people, older people, and those using assistive technologies. This accessibility statement explains the steps we have taken to make our website and online information about accessible storage in Richmond upon Thames as easy to use as possible.
Our Commitment to Accessibility
We aim to meet the Web Content Accessibility Guidelines version 2.1 at AA level. These guidelines are internationally recognised standards for making websites more accessible and usable for everyone. We review our content, design, and functionality regularly so that customers searching for accessible storage in the Richmond upon Thames area can find and use information clearly and confidently.
Using Our Website
Our website is designed so that most people should be able to:
Change colours, contrast levels, and fonts using browser or device settings; zoom in up to 200 percent without the text spilling off the screen; navigate most of the site using only a keyboard; navigate most of the site using a screen reader or other assistive software; and access content on modern desktop, tablet, and mobile browsers.
We work to keep the layout, headings, and language simple and consistent, so key information about storage in Richmond upon Thames is easy to find and understand.
Screen-Reader Support
We structure pages with clear headings, paragraphs, and lists to make them easier to interpret by screen readers. Images that convey meaning are given alternative text so that users who cannot see them can still understand the content. Where images are purely decorative, they are marked so that they can be skipped by assistive technologies.
Form fields and interactive elements are labelled so that screen reader users can understand the purpose of each control when arranging storage services in Richmond upon Thames.
Keyboard Navigation
The website can be navigated using only a keyboard, without the need for a mouse. You should be able to:
Move through interactive elements using the Tab, Shift plus Tab, and arrow keys; activate links and buttons using the Enter or Space bar; and access main sections of the site in a logical order.
We aim to ensure that visible focus indicators remain clear so users can see which element is currently selected while browsing details about our storage facilities in the Richmond upon Thames area.
Compatibility and Technical Standards
Our website uses modern, standards-based HTML and CSS and is tested in a range of up-to-date browsers. We aim to avoid features that are known to cause problems for assistive technologies. Where we use scripts to enhance functionality, we work to ensure that core tasks such as reading storage information, checking availability, and making enquiries remain accessible.
Ongoing Improvements
Accessibility is an ongoing process. As we update our services, content, and features for Storage Richmond upon Thames, we continue to review accessibility and look for ways to improve. This may include user testing, technical audits, and responding to feedback from people who rely on assistive technology.
Contact for Accessibility Requests
If you experience any difficulty using this website, or if you need information about Storage Richmond upon Thames in a different format, such as large print or accessible digital documents, you can contact us using the contact form on our website or by writing to our customer service team via our published contact details. Please include the web page you were trying to use and describe the problem you encountered.
We will consider your request, aim to respond within a reasonable time, and work with you to provide the information or service you need in an accessible way. Your feedback helps us improve accessibility for everyone looking for storage in the Richmond upon Thames area.




